FAQs
Store Orders
You can choose from a variety of payment options including:
- Visa
- MasterCard
- Discover
- American Express
- PayPal
- Apple Pay/Google Pay
You can choose to view the prices in CAD or USD on our website, but all orders will be processed in USD.
Orders are sent to our warehouse for processing minutes after being placed. For this reason, we are unable to cancel orders after they were completed. However, you can choose to return the product within 14 days of receiving it.
You can return your item(s) if it's within 14 days of receiving it.
If you wish to return a product for a refund, please reach out to our support team here.
If you logged in or created an account during checkout, you can look up your order by logging in to your account here.
If you did not create an account, you can track the status of your order via the link that was emailed to you with your order confirmation.
Shipping
We currently ship to the United States and Canada only.
As soon as your order ships, our system will automatically email you with your tracking information.
Shipping usually takes 5 to 7 business days.
Shipping is 100% Free!